Shipping policy

Effective Date: 22 July, 2025

At Luxystocky, we are committed to delivering your orders quickly, safely, and reliably.

📦 Order Processing Time

All orders are processed within 1–2 business days

Orders are not shipped on Sundays or public holidays

You will receive a confirmation message once your order is placed

🚀 Delivery Time

Estimated delivery time: 3–7 business days

Metro cities: 3–5 days

Other locations: 5–7 days

📌 Delivery time may vary depending on your location and courier availability

💰 Shipping Charges

Free Shipping on all prepaid orders

Nominal shipping fee may apply on Cash on Delivery (COD) orders

📍 Order Tracking

Once your order is shipped:

You will receive a tracking ID via SMS/Email

You can track your order in real-time

🛡️ Shipping Restrictions

We currently ship only within India

Some remote areas may not be serviceable

⚠️ Delivery Delays

Delays may occur due to:

Weather conditions

Courier issues

High order volume

Unexpected circumstances

We appreciate your patience in such situations 🙏

📦 Incorrect Address

Please ensure your shipping details are correct

We are not responsible for delays or losses due to incorrect address

❌ Failed Delivery Attempts

Our courier partners will attempt delivery 2–3 times

If unsuccessful, the order may be returned to us

🔁 Lost or Damaged Packages

If your order is:

Lost in transit

Delivered in damaged condition

👉 Contact us within 48 hours with photo/video proof

We will assist you with replacement or refund as per policy

📩 Contact Us

For any shipping-related queries:

📧 Email: support@luxystocky.com

🌐 Website: https://luxystocky.com⁠�